FAQs Archive - Early Childhood Council Leadership Alliance (ECCLA)

How do I add a bank account?

From Your Computer: From Your Phone: If you have not verified your information, it may ask you to do so before you continue. You will need to take a moment to provide the information on that page before you can continue. If you skip this …

What is considered as Pre-Licensing Paperwork?

Pre-licensing paperwork is any documentation you have regarding becoming a licensed home provider. This can include, but is not limited, to the following:• The email received from the state when you submit your application• An email from your licensing specialist• An email or letter confirming …

What if I am having trouble with the application website?

The following are a few tips that may help: • Make sure you use a computer. You cannot apply from a phone or tablet.• Use Google Chrome as you website browser• If it tells you wrong password, enter info and try again.• Refresh Browser• Clear …

I already have a BILL account. How do I connect with you?

If you already receive payments using BILL, you can connect with us in two ways: For visual instructions, please click here to watch a video.

I just created my BILL account, but it says that I have an overdue invoice!

We understand that it can be alarming to see a surprise balance, but don’t worry, you don’t owe anything! Your BILL dashboard is actually showing you that we are actively processing a payment for you. When we create the payment in the system, it generates …

I receive funds as a scholarship recipient and as a Family Child Care Home business owner. Do I need to make two accounts?

You can add a company to your existing BILL account! To do this, login to BILL, select your name at the top of the page, and then select add new company. You will be able to add your company’s information and manage personal and business …

How will I know whose account to apply the payment to?

CHECK Each check will be sent from BILL with a copy of the original invoice or statement. Additionally, an invoice or reference number will be included in the memo line of the check. Please reach out to Enola Garland (enola@ecclacolorado.org) if you received a check …

I got an email that said ECCLA received my invoice and that a new bill was created. What does that mean?

Don’t worry, we are not billing you! This means that your scholarship or grant coordinator has submitted a request to pay you and that the request has been entered into the BILL system for review.

How long does it take for my payment to process?

It can take 14 business days from the time your payment is initiated (when you receive the notification that a bill has been created) to the time you receive it. Once you receive an email stating that “You have money on the way from ECCLA“, …

How do I submit a reimbursement request for books, tuition, or other?

All requests must go through your scholarship manager or program. Any requests created by recipients in the BILL system will be deleted by the accountant. Please review your scholarship award packet or reach out to your scholarship manager for more information about how to request …

How do I add a bank account?

What is considered as Pre-Licensing Paperwork?

What if I am having trouble with the application website?

I already have a BILL account. How do I connect with you?

I just created my BILL account, but it says that I have an overdue invoice!

I receive funds as a scholarship recipient and as a Family Child Care Home business owner. Do I need to make two accounts?

How will I know whose account to apply the payment to?

I got an email that said ECCLA received my invoice and that a new bill was created. What does that mean?

How long does it take for my payment to process?

How do I submit a reimbursement request for books, tuition, or other?

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