How will I know whose account to apply the payment to?
CHECK
Each check will be sent from BILL with a copy of the original invoice or statement. Additionally, an invoice or reference number will be included in the memo line of the check. Please reach out to Enola Garland (enola@ecclacolorado.org) if you received a check from ECCLA and are unsure who or what it is for.
ACH DIRECT DEPOSIT
There are two ways to determine how to apply an electronic payment from ECCLA:
- Notification Emails from BILL: Throughout the payment process, you will receive notifications from BILL to the email associated with your account. Those emails will let you know when a payment has been submitted for review, when the payment has completed the review process and is on the way to the bank, and the day that your direct deposit is expected to be credited to your bank account. We will do our best to include the original invoice number in the Invoice line, which is included in the email notifications. However, this may be impossible for payments that cover tuition for multiple students.
- Courtesy Email from ECCLA: Colleges who are set up to receive electronic payments will receive a courtesy email from ECCLA staff to alert them that the payment is in the final stage of the review process and an ACH payment can be expected to be credited to the bank account on file within 3 business days. That email will include a copy of the original invoice, an invoice number, and the name of the students whose accounts the payment will be applied to.
If you receive an electronic payment from ECCLA and are unsure of what or who it is for, please reach out to Enola Garland (enola@ecclacolorado.org) for assistance.